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Friday, December 29, 2017

How long does Customs Clearance of Cargo in Australia take?

Depth Logistics' customs broker is online to Australian Border Force(Customs) Integrated Cargo System. This enables electronic lodgment of customs declarations. About 98% or more of the entries our customs agents lodge are processed and released within a few hours. If Customs have queries or decided to do a detailed check of the documents and cargo this can sometimes take up to a few days more depending on the nature of their enquiry.We prioritise the lodgment of customs declarations on shipments that have already arrived over shipments that are still enroute so that storage charges can hopefully be avoided. We lodge entries with Customs usually less than 24 hours after receipt of a full set of shipping documents.

It is important to get us your shipping documents to us without delay. If we have a full set of documents prior to the cargo arriving, Depth Logistics can arrange a pre-clearance. This means your goods are able to be delivered with no delay after they physically land. If the goods are subject to Quarantine clearance this can take another one or two days to process depending on what action is taken by this authority.

Before Customs release your cargo they require us to pay any import duty, GST and Electronic Entry Charges. They direct debit this from the our customs brokers bank account. To avoid delays it is important you make payment to us ahead of time so we have cleared funds on hand in order to meet the daily direct debit.

There are different procedures for personal effects and household goods and these do generally take longer to be processed as the Quarantine and Customs risk profiles are higher on this type of cargo.

If we have been able to do a full pre-clearance of Customs and Quarantine and have been paid all charges prior to the arrival of the ship or flight, then we are usually delivering our clients cargo the next day for sea freight and the same day or next morning for airfreight. Having cargo "stuck in Customs" is virtually a thing of the past if you and your customs broker are well prepared.

If you would like more information about customs clearance processing times in Australia please contact us or call us toll free on 1DEPTH (133784).

All for now,

+Brad Skelton



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